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Have you ever wondered why we have a cancellation policy?

Writer's picture: Pin- Up CurlsPin- Up Curls

What’s it for, and why is it so important? Well, I am here to answer a few of those questions….



Not all salons are the same, but for us here, stylists/nail artists/estheticians work off commission. The specialists' wages are based on how much time they spend working to make that $Cha-Ching$! We ask that you give us a grace period of AT LEAST 24 hours from the start of your appointment to let us know that you need a new time!

That 24 hours gives us a day to maximize everyone’s schedule.


Some businesses charge for your full scheduled appointment. Here at Pin-Up Curls, we are only asking for 25$ to be paid at the next scheduled appointment. Specialty services such as Hair Extensions and Vivid Color appointments are subject to a higher fee that will be discussed at your consultation.


If you need to reschedule or cancel an appointment, you can contact your Guest Happiness Team.


Phone: (260) 267- 9659


Our email is ght@pin-upcurls.com.


Or text back to 844-712-4120


We will be more than happy to help you reschedule any appointments. 😊 Justice


 
 
 

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HOURS

Mon: 12 PM - 8 PM
Tue to Thurs: 9 AM – 8 PM
Fri: 9 AM – 5 PM

CALL CENTER HOURS

Mon: 12PM - 4PM

Tues - Thurs: 10 AM – 4 PM
Fri: 9 AM – 1PM

Please leave a message and we will call you back the next business day if outside of our call hours.

EMAIL

GHT@pin-upcurls.com

ADDRESS & PHONE

6167 W Jefferson BLVD
Fort Wayne, IN 46804

CALL
(260)267-9659

TEXT

(844)712-4120

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